All Honda Customers expect and deserve to receive superior treatment from our Dealer personnel. That’s why it takes someone special to work in the Honda Dealer Network, who understands Soichiro Honda's vision: "Serve people worldwide with the joy of expanding their life's potential." 

An automotive career is hugely rewarding in terms of job satisfaction, pay, and benefits. It offers you the chance to work alongside people who are achieving the highest level in terms of professionalism. 


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Service Advisor

Location: Sheils Motorpark, Headford Road, Galway City

Job Description

Sheils Motor Group, Galway are currently recruiting an experienced Service Advisor for a fixed term contract in their busy Galway City Ford and Honda Dealership.

The key responsibilities for the role will include:

  • Manage all service telephone, web and walk-in enquiries
  • Organise workshop schedule for the day liaising with the workshop controller
  • Understand customer's needs and requirements
  • Communicate with customers throughout the day
  • Take bookings for the service department
  • Advise customers of any additional work to be carried out
  • Invoice work upon completion
  • Explain work carried out
  • Follow up with customers

Requirements:

  • Excellent communication skills
  • Previous customer service experience
  • Previous similar experience within the motor industry highly advantageous
  • Experience of CDK/ Kerridge system a distinct advantage
  • Ideally have a technical understanding/background

Applications in strict confidence with CV to galway@motorpark.ie.

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We do not require the assistance of third party agencies for recruitment of this position, thank you.